Virtual Assistance

What is a Virtual Assistant?

VAs work from home as independent contractors. We have secretarial and administrative experience, and have a fully-functional office to support your every need.

VAs work with individuals, professionals and business owners whose businesses have grown beyond their abilities to solely support them.

VAs are great for those who only need occasional support, or don't have the physical space or finances for office staff. We are also great for overflow work, vacation fill-in or even to assist individuals in starting their own businesses.

Here are some of the services we offer as a virtual assistant:

  • Administrative support and processing administrative paperwork
  • Processing incoming e-mail requests and providing appropriate replies
  • Researching and resolving customer or merchant disputes
  • Mystery shopping and customer service phone rating
  • Locating product sources and coordinating orders
  • Maintaining mailing lists
  • Mail forwarding
  • Package tracking (USPS, DHL, UPS, FEDEX)
  • Processing faxes
  • Special projects
  • Sending birthday cards
  • Sending reminders
  • Proofreading
  • Miscellaneous paperwork
  • Word processing
  • Office support
  • Vacation support
  • Overflow work